STAND OUT FROM THE CROWD

with a CV that works in today's hiring environment.

ABOUT OUR SERVICES & OUR PAY-AFTER APPROACH

We help our clients succeed in their careers by preparing up-to-date, professional, stand-out CVs. We also write cover letters, update LinkedIn profiles, and provide career coaching services such as application assistance and interview preparation.

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Our unique pay-after approach to working with clients shows the confidence we have in the quality of our services. We want to make the process of working with us as seamless and risk-free as possible. That's why we only request payment after we've completed our clients' CV and they're 100% satisfied with the result. 

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The hiring landscape is changing. 75% of large companies use algorithms employed through Applicant Tracking Systems (ATS) to screen through thousands of CVs when hiring. Our services are designed to help you stand out in today's hiring environment, double your interviews, and land that dream job.
 

CLIENTS WE SERVE

Our 100+ professional writers work with clients in all industries and at all experience levels. When you fill out the initial order form, we ask for the information we need to pair you with a writer familiar with your particular industry and experience level.

OUR LOCATIONS

Our writing team is 100% Australian, and we work remotely with clients all across the country. Our writers and clients communicate via phone and/or email, depending on the individual client’s preference.

HOW IT WORKS

Our collaborative writing process works for clients in any location and at any career stage.

ORDER TIMELINE

You fill out our order form

We assign your order

You pay for your order

Your order is complete

Your writer prepares your resume, asking questions and responding to your feedback in a collaborative, personalised process.

Your writer prepares your cover letter and LinkedIn profile based on the package you ordered. Coaching services are also completed at this time.

FREQUENTLY ASKED QUESTIONS

How long does it take?

When you fill out the order form, we ask what deadlines you have (if any) so that we can work with your schedule. We try to get started as quickly as possible, and we work with you to ensure all documents are completed in a timely manner. No two clients are the same, and the total time it takes depends on (a) how much additional information we need to complete the order, (b) how many drafts we create, and (c) how much time it takes to communicate back and forth with the writer. Most orders are assigned to a writer within 1 day. If we have most of the information we need to get started, we can send you the first draft of your resume in as little as 48 hours. 

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Who are your professional resume writers?

We have a team of 100+ professional resume writers working at TopStack. All writers work remotely, either at home or at a local office. Most of our writers have advanced degrees and/or are certified CV writing professionals. That said, we hire a diverse range of candidates working with clients across all industries and at all experience levels. After your place an order, it gets assigned to a writer. That writer will then reach out to you directly and can provide his or her particular background and qualifications at that time. We believe it's important to pair you with a writer that is familiar with your particular industry and position. 

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How do I communicate with my writer?

Our resume writers communicate with you via phone, email, or both. When you are filling out the order form, we ask for your communication preference. We do not limit the amount of communication you have for your writer. We commit to working with you until you are 100% satisfied.  

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How and when do I pay?
You pay after we've completed your CV and you're satisfied with the quality of our work. Please see the infographic above that shows the order timeline as a reference. Once payment has been made, you can download your finished documents in an unrestricted Microsoft Word format. Before payment, you can view your documents in a temporary, watermarked format with restricted use. All payments are processed through our secure, online portal. We accept PayPal and all major credit cards.

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Can I edit my documents after I receive them?

Yes. Once you have paid for our service, we send you the Microsoft Word version of your documents. The document can be edited by you at any time from that point on.

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Do you offer unlimited revisions in the future? 

We revise your documents up until the time the order is complete. We do not update your resume or other documents in perpetuity. However, we do provide future updates and revisions at an additional, reasonable cost.  

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What guarantees do you offer? 

We offer a 60-day interview guarantee with our professional and premium packages. If you haven't received any interviews 60 days after paying for our services, we'll have a Senior Resume Writer review and revise your CV at no additional cost. You must have applied to at least 10 jobs to qualify.